Overview
FCC Intelligence ("we," "us," or "our") operates the website fccintel.com and the application at app.fccintel.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.
We are committed to protecting your privacy and handling your data with transparency. By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Information You Provide
- Account information: Name, email address, company name, and job title when you create an account.
- Billing information: Payment card details and billing address for paid subscriptions, processed securely through Stripe. We do not store full payment card numbers on our servers.
- Communications: Information you provide when you contact us for support, request a demo, or subscribe to our newsletter.
- Usage preferences: Saved searches, filters, dashboard configurations, and notification settings.
Information Collected Automatically
- Device and browser data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
- Usage data: Pages visited, features used, search queries within the application, time spent on pages, and referral URLs.
- Log data: Server logs including access times, error logs, and API request metadata.
- Cookies and similar technologies: See our Cookie Policy for details.
Public FCC Data
Our Service processes publicly available data from the FCC Universal Licensing System (ULS). This data includes licensee names, business addresses, license details, and related public filings. This information is not personally identifiable data that we collect from you — it is public record information made available by the Federal Communications Commission.
How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: To create and manage your account, provide our data intelligence platform, and process your transactions.
- Service improvement: To understand how our Service is used, identify bugs and errors, and develop new features.
- Communication: To send you account notifications, respond to inquiries, and provide customer support.
- Marketing: With your consent, to send you product updates, industry insights, and promotional materials. You can opt out at any time.
- Security: To detect, prevent, and respond to fraud, abuse, security incidents, and technical issues.
- Legal compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
- Analytics: To analyze usage patterns and trends in aggregate to improve our platform.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:
- Contract performance: Processing necessary to provide the Service you have requested, including account management and billing.
- Legitimate interests: Processing for our legitimate business interests, such as improving our Service, ensuring security, and sending relevant communications, where these interests are not overridden by your rights.
- Consent: Where you have given explicit consent, such as for marketing communications or optional analytics cookies.
- Legal obligation: Where processing is necessary to comply with a legal obligation we are subject to.
Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service providers: With trusted third-party providers who assist us in operating our Service, including:
- Stripe — Payment processing
- Vercel — Hosting and content delivery
- MongoDB Atlas — Database hosting
- Clerk — Authentication and user management
- Analytics providers — Site usage analysis (with consent)
- Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
- Legal requirements: When required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- With your consent: When you have given us explicit permission to share your information for a specific purpose.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy:
- Account data: Retained for the duration of your account and up to 30 days after account deletion to allow for recovery.
- Billing records: Retained for 7 years as required by tax and financial regulations.
- Usage logs: Retained for up to 90 days for security and debugging, then aggregated or deleted.
- Marketing preferences: Retained until you withdraw consent or delete your account.
- Support communications: Retained for up to 2 years after the last interaction.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data ("right to be forgotten").
- Restriction: Request restriction of processing of your personal data.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at privacy@fccintel.com. We will respond to your request within 30 days. If you are in the EEA, you also have the right to lodge a complaint with your local data protection authority.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights:
- Right to know: You can request details about the categories and specific pieces of personal information we have collected, the sources, the purposes, and the third parties with whom we share it.
- Right to delete: You can request deletion of your personal information, subject to certain exceptions.
- Right to correct: You can request that we correct inaccurate personal information.
- Right to opt-out: You can opt out of the "sale" or "sharing" of your personal information. Note: we do not sell your personal information.
- Right to non-discrimination: We will not discriminate against you for exercising your privacy rights.
- Right to limit use of sensitive information: You may limit our use and disclosure of sensitive personal information.
To submit a CCPA request, email privacy@fccintel.com with the subject line "CCPA Request." We will verify your identity before processing the request.
International Data Transfers
Our Service is hosted in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States and other countries where our service providers operate.
For transfers from the EEA, UK, or Switzerland, we rely on Standard Contractual Clauses approved by the European Commission, or other lawful transfer mechanisms. We ensure that our service providers maintain adequate data protection measures.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit (TLS 1.2+) and at rest
- Access controls and authentication requirements for internal systems
- Regular security assessments and vulnerability scanning
- Secure payment processing through PCI DSS-compliant Stripe
- Database encryption and automated backups with MongoDB Atlas
- SOC 2-compliant hosting infrastructure via Vercel
While we strive to protect your data, no method of transmission or storage is 100% secure. If you discover a security vulnerability, please report it responsibly to security@fccintel.com.
Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at privacy@fccintel.com.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last updated" date at the top of this page
- Notify you by email if the changes significantly affect how we process your data
- Post a prominent notice on our Service for at least 30 days
We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes acceptance of those changes.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@fccintel.com
- General inquiries: info@fccintel.com
- Security issues: security@fccintel.com
We aim to respond to all privacy-related inquiries within 30 days.